In the era of rapid digital and internet technology development, medical professionals are increasingly relying on online literature and guideline resources.
For many years, KINGYEE has focused on the research, development, and continuous improvement of its guideline document App, Medlive, to meet the needs of medical professionals who consult authoritative medical literature and guidelines at home and abroad.
However, with the continuous growth of users and the constant updating of information, Medlive realized that offering efficient and accurate document processing capabilities has become crucial to enhancing user experience. Therefore, they've decided to collaborate with ComPDFKit to further optimize the document processing capabilities of the app, ensuring that users can easily access and manage the medical information they need.
What Challenge Do They Need to Solve?
To address the growing user base and increasingly diverse user needs, KINGYEE aims to quickly enhance the features of its Medlive app to meet user demands, delivering an outstanding user experience and maintaining strong market competitiveness.
Limitations of Supported Platforms
The KINGYEE Medlive APP has been available for decades, offering professional medical guidelines and literature to medical students, educators, schools, and healthcare professionals. Currently, the app boasts between 50W - 100W users. However, before partnering with ComPDFKit, the Medlive APP's document viewing feature was only compatible with the Windows platform, creating inconvenience for users who wanted to access PDF documents on Web, Android, and iOS platforms. This was not a good thing for KINGYEE, which wanted to maintain its competitive advantage in the market.
Poor Performance of Original Annotation
When reviewing medical literature, adding annotations can help quickly summarize key information, update the latest medical developments, and enhance the effective use of literature, thereby improving application skills. However, the annotation feature of the KINGYEE Medlive APP is limited and ineffective. For instance , the app does not support graphic annotations, stamps, or links, which impacts user efficiency and experience. These limitations may lead users who value such features to seek alternative products, resulting in user attrition.
Challenge of Self-development
Actually, KINGYEE has a strong track record of independent research and development. In a highly competitive market environment, independent R&D can offer personalized solutions. However, the high costs of time, human resources, and finances, while lengthy development cycles, may prevent companies from quickly adapting to market changes, ultimately leading to missed opportunities.
ComPDFKit PDF SDK Solutions & Results
Overcome Platform Usage Limitations
ComPDFKit provides KINGYEE with an efficient viewing SDK for Web, Android, and iOS platforms. With its rapid and seamless integration capabilities, KINGYEE can achieve cross-platform compatibility for the Medlive app in a short period. This innovation overcame the previous limitation of Medlive being restricted to the Windows platform, meeting users' demands for cross-platform access and significantly increasing the Medlive app's user base. This cross-platform solution enhances the user experience while boosting the app's market competitiveness.
Improve Annotation Features
ComPDFKit provided KINGYEE with a comprehensive annotations SDK and made KINGYEE Medlive APP support various annotation features, including adding diverse types of graphical annotations, notes, links, and stamps. At the same time, it also ensures functional consistency across multiple platforms, such as Windows, Web, Android, and iOS, helping KINGYEE meet user demands for cross-platform document annotation. This integration significantly boosts document collaboration efficiency and enhances user engagement and loyalty.
Extra Customized Features
In addition, ComPDFKit offers customized features based on KINGYEE's specific requirements, including extracting selected content, tracking coordinates, and displaying a floating menu. It also includes coordinate position monitoring to enrich the functionality of the KINGYEE Medlive App.
The Reasons of Choosing ComPDFKit
ComPDFKit is committed to optimizing functionality and performance, focusing on these core aspects to meet customer needs. KINGYEE selected ComPDFKit as a primary partner due to its outstanding performance and efficient service system after thorough evaluations of various PDF tools.
Professional Technical Support
ComPDFKit features a professional R&D team and offers comprehensive, clear documentation to help businesses quickly integrate PDF functionalities. Our expert technical support team promptly addresses any customer inquiries, delivering comprehensive support.
In partnership with KINGYEE, ComPDFKit provided one-on-one professional support, remote assistance, and unlimited bug report support to tackle various development challenges. Additionally, they offered customized features to meet KINGYEE's specific needs.
High-quality Service
Committed to timely and effective service, ComPDFKit proactively delivered a 1-month license in advance to ensure the smooth process of the Medlive App project and not be influenced by its complex financial process.
Customer satisfaction is ComPDFKit's priority. For any questions or issues raised by KINGYEE, ComPDFKit delivers swift and professional solutions to ensure project success. Their goal is to consistently provide high-quality service and support.
Future Cooperation Prospects
ComPDFKit offers comprehensive PDF SDK documentation to help businesses enhance their PDF applications, meeting user demands and staying competitive in a crowded market. Additionally, ComPDFKit provides expert and timely technical support. In collaboration with KINGYEE, their quick response and rich features significantly boosted user satisfaction and retention, receiving positive user feedback.
If your business faces challenges with insufficient PDF functionality and needs a fast, professional solution, contact ComPDFKit. We are dedicated to providing expert solutions to effectively enhance your product features and improve user experience.